Shipping and returns
Shipping
Shipping for orders within Germany, Austria and Switzerland are free of charge. All other shipping costs are automatically calculated at check-out.
We work together with our premium logistics partner DHL, who will bring your order to the delivery address of your choice. Delivery to a DHL packet station is also possible.
All shipments are climate neutral with DHL Go Green.
Returns
If a product does not meet your expectations, you can return it at any time within 30 days.
The exchange and return for a different size or color is free of charge within Germany.
You can find out here how to return your shoes and how to issue a return label yourself for orders within Germany.
The product must be unworn and undamaged for the return to proceed smoothly. Please make sure that you try on the shoes on a carpet or a soft surface so that the sole does not get scratched.