Warranty
The most important thing for us is you, our customers! For this reason we always give the best - our service, your advantages.
Always there for you
We always have an open ear for you, no matter what. Get in touch with us easily by email, phone or WhatsApp - 365 days a year.
Free deliveries
Our standard shipping is always free for you within Germany, Austria and Italy and your new handmade sneakers, boots and loafers will be on their way from Munich to you as quickly as possible.
Free returns within 30 days
Your shoes are too small, too big or do you not like them? You can send items back within 30 days - free of charge within Germany of course. Here you can find how to do this. All legal rights apply regardless of our extended return options.
If the deadline has passed, just contact us and we will definitely find a solution!
Flexible payment methods
To pay for your handmade MONACO DUCK shoes, you can choose between paying with PayPal, Amazonpay, Google Pay, Apple Pay, Klarna Sofort and credit card (VISA, Master Card, American Express, Maestro). We are constantly working to enable you to use other payment methods.
... and of course: The best sustainable and handmade shoes for every occasion - Sustainable Luxury!
